We get this question a few times a day from confused auto parts customers that call in to check on their order. We certainly understand that it could be a concern, especially if your vehicle is broken down. Although we don't want to claim 100% up time, it is very rare that our system has an issue that might cause a problem with the confirmation e-mail. In almost every case that we have researched, we have been able to track down our e-mail in the customers e-mail spam filter.
Many security software systems are set to filter out any unknown e-mail addresses that send mail with an embedded link. Since our message is trying to give you a research tool automatically after you place your order, it contains a link and may be caught by the process. Please check your Junk E-mail folder first, then feel free to call us and we will be glad to research it with you. We want to make your auto parts buying experience as smooth as possible.
Autopartstomorrow.com
No comments:
Post a Comment