Monday, July 11, 2011

Why Do I Need a Return Request?


For those of you not in the auto parts business this is an entirely legitimate question. Those of us that deal with returns of auto parts each day just drop our head and quietly mutter "They just don't understand...". Unlike many other industries, there are many different scenarios as to why someone might need to return a part, and several different return types that need to considered when a box with a part in it (and no paperwork or explanation) shows up at our door.

We are a wholesale company... that also sells to the public. The first thing a returns associate needs to know is "Who gets credit, and how much?". If it a customer with an account it then becomes a question of is it a warranty, a new return (just didn't need it), a new defective item or a core return. Then the returns associate needs to determine if the part is returnable to the manufacturer, can we get a core rebate, if it was just selected incorrectly should it go back on the shelf... and on and on and on.

So, with all of that said, it is always best to have the paperwork printed and in the box so that our returns department (five full time associates) can quickly read what needs to be done and speed your credit. We understand it takes a few minutes to fill out the request and print the approval for your return, but without it we cannot determine what is needed. For your own benefit, please fill out the return form... and we will pledge to push the credit back to you as quickly as we can.

Autopartstomorrow

Sunday, July 10, 2011

Help For Your Auto Repair Shop is Here, Tomorrow


The Right Brands, The Right Auto Parts, Tomorrow

As if the insane amount of money you have to spend keeping your technicians trained in the latest diagnostic skills is not expensive enough, you still have to deal with the fact that your local auto parts never has the parts you need. This is typical of the auto repair industry and no matter how many different dealerships and auto parts stores you happen to have in your local area, they never seem to have all of the parts you need to keep your customers' cars on the road.

You might think that given the extremely high tech nature of today's cars that your customers might be a bit more understanding when you have to tell them that no one has the part needed to fix their car and that it could take several days to find. Sadly like every other facet of their hurried lives, the last thing the vast majority of your customers want to hear is that they are going to be without their precious car for more than a few hours.

The average car owner wants their car repaired yesterday even though they just brought it in for repairs today. This has to be one of the biggest headaches any repair shop has to deal with as no matter how qualified their technicians are, if they cannot get the parts needed to complete the repairs, then their customers' cars are going to have to sit out on the lot until the local parts store decides that they can get around to getting you the parts that you need.

Today you will find that you no longer have to deal with local parts stores that never have the parts you need or the dealerships in your area that have the parts, but want to charge you and arm and a leg for them. Not only do you end up paying far too much buying your parts this way, you are going to have a hard time explaining to your customers why their bills are just shy of highway robbery. Neither of these situations is particularly good.

However, just because you are able to shop on the Internet does not mean that all online auto parts sites are the same. Just as much as you would want to know that a regular bricks and mortar parts store is going to deliver on their promise, you need to know that the online store you are thinking about dealing with is going to do the same. The last thing you need is to end dealing with an online parts retailer that is going to sell you junk and take forever to deliver it.

While price is not everything and as you have no doubt found, in many cases when you pay the lowest possible price for the parts you need, you live to regret it. The problem with buying those ultra-cheap parts is that the vast majority of them are made offshore by companies that have little regard for the quality of their parts and in many cases are making knock offs that end up not fitting properly or in many cases at all. This leaves you sitting with a worthless piece of junk on your hands and a customer's car that is still waiting for the right parts to complete the repair.

At Auto Parts Tomorrow we realized what was going on in the automotive parts retail industry and set out to do something about. The first thing we did was to look at the two biggest problems that the average auto repair shop had to deal with. First the high cost of the parts that they needed to complete the repairs on their customers' cars and secondly the inability to get the parts they needed in a hurry. To solve this we located sources of top name replacement parts, many of the OEM parts, that could provide them to us at rock bottom prices we could pass on to our customers. This way you can buy the parts you need from us with full confidence that they will be the right part, will fit properly and that they are going to work.

The next thing the team here at Auto Parts Tomorrow did was to set up a system by which you can order the parts you need and have them on your doorstep in one business day. As long as you are located on the eastern half of the country, we guarantee that you parts will be shipped overnight as long as you order by 5pm, within certain restriction. This will help you to keep your customers more than satisfied.

Autopartstomorrow

Friday, July 8, 2011

Car Maintenance



If you don't take care of your car it won't take long until it won't take care of you anymore. If you don't wash your car it could rust. Maybe not as badly as in the photo, but I wouldn't take a chance. These days people tend to put off expenses a little longer than in the past. The reality is however that saving a little money today on maintenance is not always the best idea long term. Let me make a suggestion. There are many items that you may have paid someone else to do for you in the past that you could probably do yourself.

With all of the resources on the internet today there are many ways to research how to do your own Car Maintenance. You might find how-to videos on YouTube. Articles or stories on Google or Wikipedia, and maybe even a helpful mechanic on Twitter.

Wherever you find the tips on how to do your repair, always remember that you will get the best parts at the best prices from Autopartstomorrow.com.

Autopartstomorrow

Thursday, July 7, 2011

Who Should You Trust?



When you buy anything online you are allowing for a certain amount of trust in a stranger. Many people do some research into who that company is behind the scenes. If it's the same brand name as someone that has a bricks and mortar auto parts store down the street it provides a little bit more comfort. For a company like Autopartstomorrow.com we are probably never going to have a storefront on every corner (In business, never say never).

The reason is that we feel we can work in a much more cost efficient manner if we don't have those astronomical expenses associated with rent, upkeep, utilities, employees, etc... If we are going to sell wholesale, we need to keep our operations er, wholesale. That doesn't mean we aren't worthy of your trust.

In the world of auto parts distribution there have always been several layers; The manufacturer, the distributor, the Jobber store, the store front, the mechanic and the end user. The manufacturer recognizes that their talent lies in the actual making of the part. They make the parts and sell them by the truckload to companies whose expertise is in distributing the parts. We are a wholesale distributor. We have been this cog in the wheel for over 80 years. We are good at buying from the manufacturer and distributing them to others with the ability to get product to the customer.

In the past, it really was necessary to have a storefront near where the end user lived. Now, with the internet, we can "distribute" directly. As a result, we can also collapse a couple of those levels of profit taking, and share our savings with the customer. We feel that those savings make it worth buying from a huge regional warehouse in an industrial district rather than a beautiful, well lit and merchandised auto parts store down the street. At the end of the day however, it will be up to the consumer to decide.

Wednesday, July 6, 2011

Wholesale Delco and Motorcraft Parts



The Premier Place to Buy Your Wholesale Delco and Motorcraft Parts

Those who own Ford or GM vehicles know how important it is that parts are available and made in the United States. That is why Auto Parts Tomorrow makes it their focus to sell wholesale auto parts for Ford and GM vehicles. Are you looking for wholesale Delco and Motorcraft parts? Auto Parts Tomorrow has them, and you can buy them by calling us directly or by ordering them online. Either way, we are here to offer you what you need, and offer quick shipping to your door.

Choosing Where to Buy Your Wholesale Delco and Motorcraft Parts

When it comes to buying wholesale Delco and Motorcraft parts, there are several places you can look. Auto Parts Tomorrow can get you alternators, starters, brakes, tune-up parts, and more. Just call us with a part number if you have it, or if you know the make, model and year we can get everything together for you. You won’t need to worry when it comes to buying wholesale parts. You can find out more about what Auto Parts Tomorrow has to offer by visiting us at www.AutoPartsTomorrow.com.

Autopartstomorrow

Tuesday, July 5, 2011

Auto Parts 101


One of the first lessons we learned here at Autopartstomorrow.com when we opened up our wholesale auto parts inventory to the public was that we needed to get back to basics about what we called those parts. We have been selling to professionals for over 80 years, so when we used the acronym V.I.N. they already knew that was a Vehicle Identification Number. We cannot assume that everyone who needs to buy an auto part automatically knows what that auto part might be called. Even our parts catalogs sometimes call parts by different names. What may be a fuel pump to one may be called a sending unit to another. There are differences between the two if you know auto parts, but that is just semantics to a customer who needs help.

As a result, I am always on the lookout for resources that help explain the basics on auto parts. An educated customer is more likely to buy their auto parts from us. With that in mind I was excited to find this article on the carinsurance.org web page. It is thorough and easy to understand... and quite helpful on a very basic level. Perfect as a tool for our beginning customers. Check out the site at http://www.carinsurance.org/parts-of-a-car/ and if you have any further questions do not hesitate to call us at 1-800-547-2052.

Autopartstomorrow

Friday, July 1, 2011

What Did That Car Do?


I have heard of people that really hated their cars. I have even been very frustrated with a few of my own cars in the past. The photo above and this link to the video are however a little disturbing. Why would someone take a decent looking Porsche 911 and destroy it on the gun range? I know a broken down German car can really make the cash register ring when it's time to start buying auto parts and paying Gunther to do the labor, but...surely they could have found someone willing to purchase it for something? Who knows, maybe these guys all paid a large sum of money for the right to shoot at the car. I'm trying to find reason in a chaotic scene.

As a symbolic exercise in rebelling against excess this logic seems a bit circular to me.

Autopartstomorrow