It's a Blue One...

Parts Expert: How can I help you today?
Woman Customer: I need some parts for my car.
Parts Expert: What kind of car do you have?
Woman Customer: It's a blue one...

It's not always like that, and all women are certainly not clueless about their cars, but sometimes it can be challenging to try to discern exactly which part, for what car, might be needed while speaking with a customer over the phone. Our parts experts all have many years of assisting auto repair professionals look up hard to find applications. Sometimes they jump to question number three when attempting to help. "Give me the last 8 of the VIN" is a foreign language to many who are using the internet to look up their auto parts for the first time.

What we are learning is that it is always best to be patient and ask all of the right questions, in the right order, to make sure we get it exactly right. What we are also learning is that for every difficult customer there are one hundred really nice people out there. We are thankful for the opportunity to share our wholesale prices and inventory with a very appreciative public. Working together towards savings is a win / win for all of us. Thanks so much for your business!!

Autopartstomorrow

Don't Buy This From Us

That is not a sentence you normally hear from an auto parts supplier is it? At Autopartstomorrow we learned a long time ago it is better to take care of our customers than to make a sale (it creates partners vs. customers). Occasionally our ship direct model of doing business is at odds with finding the exact part your vehicle needs. In those cases it is better to do a visual comparison, actually at the local auto parts store, to make sure what you buy is what you want.

In the case of U-Joints (pictured above) there are so many possibilities that we want to save you the frustration of ordering the incorrect item and then going through the hassle of returning it and guessing again. Depending on the gear set in the rear end, the type of transmission, and even some suspension options you could use one of a myriad of options. Combine that with many vehicles that have two piece drive shafts and it becomes too tricky to handle efficiently online.

I don't say this very often but even our auto parts experts agree, match it up onsite... and since you can't come to our warehouse, buy it at your friendly NAPA store. They are good people (albeit a little pricy) over there and will be glad to help.

Autopartstomorrow